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National Chung Hsing University Institutional Repository - NCHUIR > 文學院 > 圖書資訊學研究所 > 依資料類型分類 > 碩博士論文 >  從臺中市在學青少年的角度探討公共圖書館青少年服務與專屬空間

Please use this identifier to cite or link to this item: http://nchuir.lib.nchu.edu.tw/handle/309270000/154666

標題: 從臺中市在學青少年的角度探討公共圖書館青少年服務與專屬空間
Services and Dedicated Spaces for Young Adults in Public Libraries: A Study from the Perspective of Students in Taichung
作者: 強美玟
Chiwang, Mei Wen
Contributors: 范豪英
圖書資訊學研究所
關鍵字: 公共圖書館;青少年;青少年服務;專屬使用空間
Public Libraries;Teenagers;Teens;Young Adults;YA Services;Dedicated Spaces;Teen Spaces
日期: 2013
Issue Date: 2013-11-21 11:10:28 (UTC+8)
Publisher: 圖書資訊學研究所
摘要: 本研究係從青少年的角度探討公共圖書館之青少年服務與專屬使用空間。研究目的分為四點,第一,了解青少年利用公共圖書館的狀況;第二,探討影響青少年利用公共圖書館的因素;第三,探究青少年對於圖書館利用專屬使用空間所提供之服務性需求;第四,公共圖書館若設置青少年專屬使用空間,探討青少年的感受、行為意願之影響,以及對此空間的需求。此外,研究者以性別與學習階段為自變項,執行交叉分析與差異分析。
本研究以臺中市在學國、高中生為研究對象,探究上述之研究目的以及相關之研究問題。研究者於2013年5月6日至30日,共發出898份問卷,回收之有效問卷為701份,分屬於臺中市18個行政區域之32所國、高中。將調查所得資料加以統計分析與研究,獲得下列結果:
一、在利用比例上,一年內利用過公共圖書館青少年之比例為70.9%。在利用頻率上,以一個月至少使用一次之比例最高;以平均數視之,約三個月利用一次。
二、國內青少年利用公共圖書館之目的,以借書比例最高,讀書自修準備考試次之。但青少年因社交與娛樂之目的,以及完成學校作業或相關教學活動而前來,在目的之排序上分別為第三與第四。
三、影響青少年不利用公共圖書館的因素,以網路的便利性、交通或距離的影響、書店的競爭、忙於其他事情四個原因為主。
四、促使青少年利用公共圖書館的因素,主要為圖書館空間、館員、館藏。
五、青少年對圖書館在專屬空間內所提供服務之需求,在功能性區域方面,多數青少年需求的區域包括靜閱區、上網區、自習室、個人閱讀區、書刊區、社交區、與視聽區。在館藏方面,為一般圖書、雜誌、漫畫、DVD。在電腦與網路設備方面,包括無線網路、電腦、館藏查詢系統、及印表機。對一般設備,以閱覽桌椅、聽音樂的設備、沙發需求度較高。在推廣活動方面,青少年較青睞書展、影片欣賞、欣賞表演三項活動。
六、青少年對公共圖書館建置專屬空間,在感受上以「自在」較為強烈。對青少年行為影響方面,無論自己或與他人共同前來,皆呈現正向之影響。在場所功能方面,青少年需要的專屬空間是一個安靜閱讀以及提供社交的場所,但最希望的是靜閱區與社交區分開設置。在氛圍上,學生們較喜歡明亮、活潑的設計,並有明確的設計意象或主題。此外,青少年期望圖書館能為他們規劃大一點的空間,在專屬空間內能播放音樂。在座位方面,青少年最期待的是多樣式的座位、可移動、以及多樣化的座椅型式。
七、青少年對於共同參與專屬使用空間規劃具有強烈的意願。
八、在性別方面的差異,雖有部分題項達統計上顯著水準,但並無較為一致的脈絡可循。學習階段方面的差異,國中生與高中生利用公共圖書館的狀況,以及對圖書館服務的期待與專屬使用空間之需求皆有顯著差異。
本研究依據研究結果,提出具體建議供公共圖書館服務青少年,或建置青少年專屬使用空間之參考。
一、公共圖書館應改善空間、館員、館藏三者,以吸引青少年入館。
二、公共圖書館在規劃青少年服務與專屬使用空間時,應注意不同性別與學習階段會有不同需求,以提供適切之服務。
三、公共圖書館應廣為建置青少年專屬使用空間。
四、提供青少年作業協助所需的服務與設備。
五、善用青少年的參與。
六、鼓勵公共圖書館青少年服務與專屬空間相關之研究與論著產出。
This research is to explore the services and dedicated spaces for young adults (abbrev. as YAs) in public libraries from the perspective of students in Taichung. The four purposes were:
1. To find uses of YAs in public libraries.
2. To identify factors affecting YAs'' uses in public libraries.
3. To explore the YAs’ demands on various services provided in the dedicated spaces.
4. To investigate the feelings of young people toward public libraries setting up the dedicated space, how the space impacts their behavior, as well as the requirements for this space.
In addition, gender and learning stages were employed as independent variables in this research.
In the study, YAs studying in junior and senior high schools in Taichung, were surveyed by questionnaires. From May 6 to 30 in 2013, a total of 898 questionnaires were sent and 701 were valid responses, gathered from 32 schools in 18 administrative regions of Taichung. According to the statistical analysis of the study, the following results were found:
1. In the utilization ratio, approximately 70.9% YAs went to public libraries in the past year. The frequency of the highest usage was at least once a month; on the average about one visit every three months.
2. The main purposes of using public libraries were borrowing books, self-study, and exam preparation. Coming for the social and entertainment, and performing school-related works, ranked as next high purposes.
3. The four main factors of not using public libraries were: the convenience of the network, transportation or distance, bookstores, busying with other things.
4. Factors enhancing YAs’ uses of public libraries mainly were library spaces, librarians, and collections.
5. The teens’ demands on various services provided in dedicated spaces were: (1) In the functional area, the majority of the YAs needed quiet reading area, internet area, study room, personal reading area, collection area, social area, and audio-visual area. (2) In terms of collections, YAs preferred general books, magazines, comic books, DVDs. (3) In respects of computer and network equipments, YAs needed wireless internet, computers, collection query system, and printers. (4) Regarding general equipments, YAs needed reading tables and chairs, music equipments, and sofa. (5) In terms of promotion activities, teenagers were fond of book fairs, film shows, and performance.
6. YAs’ attitudes and feelings towarded the dedicated spaces were as follows: their greatest demand was free and unrestrained in the area. The area impacting on their behavior, whether alone or jointly with others, both presented positive relevant. In the functionality of area, a dedicated space needed by YAs was a quiet place to read as well as a social area, but the quiet reading area would set apart from the social area. For the atmosphere, YAs preferred bright, lively design, and having a specific theme of the design. In addition, they expected their dedicated space could have music, and larger in size. In the aspect of seats, the YAs looked forward to the multi-style seating, mobile, as well as a variety of seat types.
7. YAs presented a strong willingness to participate in planning for the dedicated spaces.
8. In terms of gender differences, although a statistically significant level had been measured in some questions, but a consistent context could not be found. On the contrary, significant differences were found in the learning stages as independent variables.
Based on results of the study, the following suggestions were made:
1. Improvements should be made on spaces, librarians, and collections in public libraries to attract YAs into the library.
2. When planning for the dedicated spaces, attention to different needs at different learning stages should be made.
3. Dedicated youth spaces should be prevalent in public libraries.
4. Providing services and equipments for homework or research.
5. Encourage youth participation.
6. Encourage study and research on YAs’ services and dedicated spaces in public libraries.
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